Macintosh may not show you this folder in finder as it only shows you certain things and hides others.
Library/Application Support/OpenVPN/log/openvpn_(unique_name).log Log file location for the OpenVPN Connect Client for Windows:Ĭ:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\etc\log\openvpn_(unique_name).log You can then grab the /var/log/openvpnas.log file for analysis and start the Access Server again: service openvpnas start Locating the client log files To do so use these commands in order: service openvpnas stop This makes analysis of the log file much easier. This creates a new clean log file that contains the startup and shutdown sequence of the Access Server and no other extraneous information. In the event that you are having problems with starting the Access Server or certain portions of it, for example the web services, then it may be useful to stop the Access Server service, move the log file aside, then start the Access Server service, and stop it again immediately. var/log/openvpnas.log /var/log/ (in case of a failover setup) On the OpenVPN Access Server there is the server side log: Log files are the place to check whenever you're having any problems making a connection with an OpenVPN client program to the OpenVPN Access Server, they the information needed to ascertain what's going wrong. The log files are located in specific areas on your computer systems, and the following is a general guide on how to find them and how to get the best information out of them.
To diagnose problems with an OpenVPN server or client, it is helpful to look at the log files. If not, reach out to us on the support ticket system and provide as much detail as you can. So if for example you start the OpenVPN client connection and it issues an error and disconnects you, then the information here should help you in determining a possible cause and solution. That is handled in a separate page: troubleshooting reaching systems over the VPN tunnel. It does not deal with problems in reaching a target system over the established VPN tunnel once the VPN tunnel is already working. This page is specifically about attempting to find and resolve problems with an OpenVPN client program failing to connect to an OpenVPN Access Server.
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